Terms and Conditions for Elitesuri

Effective Date: November 24, 2024

Welcome to Elitesuri! These Terms and Conditions (“Terms”) govern your access to and use of our website (https://elitesuri.com/), as well as any purchases you make from us. By visiting our website or purchasing products from Elitesuri, you agree to comply with and be bound by these Terms. Please read them carefully before using our website or making a purchase.

1. Acceptance of Terms

By accessing and using our website, you agree to accept and abide by these Terms, our Privacy Policy, and our Refund and Returns Policy. If you do not agree with any of these terms, please do not use our website or make any purchases.

2. Changes to Terms and Conditions

Elitesuri reserves the right to update, amend, or modify these Terms at any time. Any changes to the Terms will be posted on this page with the revised effective date. It is your responsibility to review these Terms periodically for any updates. Continued use of the website after changes to the Terms will constitute acceptance of those changes.

3. Use of Website

You agree to use the Elitesuri website in accordance with all applicable laws and regulations. You may not use the website for any unlawful purpose or in any way that may damage, disable, or impair the website’s functionality.

  • Account Registration: In order to make a purchase, you may be required to create an account with Elitesuri. You agree to provide accurate, current, and complete information when registering and to update your account details as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

  • Prohibited Activities: You are prohibited from:

    • Using the website for illegal activities, including fraud or impersonation
    • Interfering with or disrupting the website’s functionality or servers
    • Uploading harmful files, such as viruses or malware, to the website

4. Product Information and Availability

While we strive to provide accurate and up-to-date information, Elitesuri does not warrant that the descriptions, prices, or other content on our website are error-free. In the event of an error in pricing, product description, or availability, we reserve the right to correct such errors at any time, even after an order has been placed. If the product you ordered is unavailable, we will notify you and offer alternatives or a full refund.

5. Pricing and Payment

  • Pricing: All prices on our website are listed in USD and are subject to change without notice. Sales tax and shipping fees will be calculated at checkout based on your location.

  • Payment: We accept payments via major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods. By placing an order, you authorize us to charge your selected payment method for the total amount of your order, including taxes and shipping.

6. Shipping and Delivery

Elitesuri offers various shipping options, and shipping costs will be calculated at checkout based on your location. We aim to ship all orders within 1-3 business days, but delivery times may vary depending on your location, shipping method, and third-party carriers.

Please note that once your order is shipped, we are not responsible for delays caused by the carrier, weather, or customs clearance for international shipments. If you experience issues with your delivery, please contact our customer service team for assistance.

7. Returns, Exchanges, and Refunds

Our Refund and Returns Policy outlines the conditions under which you can return or exchange items. Please refer to that document for detailed instructions on how to initiate a return, exchange, or request a refund.

  • Eligibility: Returns and exchanges are only accepted within 30 days from the date of delivery.
  • Refund Processing: Once we receive and inspect the returned item, we will process your refund to the original payment method.

8. Intellectual Property

All content on the Elitesuri website, including text, images, graphics, logos, and trademarks, is the property of Elitesuri and is protected by intellectual property laws. You may not use, copy, or reproduce any content from the website without the express written permission of Elitesuri.

9. Limitation of Liability

To the fullest extent permitted by law, Elitesuri is not liable for any indirect, incidental, or consequential damages arising from your use of the website or purchase of products, including but not limited to loss of profits, data, or business interruptions. Our total liability, whether in contract or tort, is limited to the amount you paid for the product(s) in question.

10. Indemnification

You agree to indemnify, defend, and hold harmless Elitesuri, its affiliates, officers, employees, and agents from any claims, damages, liabilities, or expenses (including legal fees) arising from your use of the website, violation of these Terms, or infringement of any third-party rights.

11. Third-Party Links

The Elitesuri website may contain links to third-party websites that are not controlled by us. We are not responsible for the content, privacy practices, or availability of third-party websites. You access third-party websites at your own risk, and we recommend that you review their terms and privacy policies.

12. Force Majeure

Elitesuri will not be held liable for any delay or failure to perform its obligations under these Terms if such delay or failure is caused by circumstances beyond our reasonable control, including but not limited to natural disasters, acts of terrorism, pandemics, or disruptions to supply chains.

13. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the United States. Any disputes arising from these Terms or your use of the Elitesuri website shall be resolved through binding arbitration, except where prohibited by law.

  • Arbitration: Disputes will be settled through arbitration in the state of Oklahoma, United States, unless otherwise agreed upon.

14. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

  • Email: info@elitesuri.com
  • Phone: 580-379-2284
  • Address: 3619 Grove Avenue, Altus, Oklahoma, United States

Thank you for visiting Elitesuri! We are committed to providing you with excellent products and service. By using our website, you agree to these Terms and Conditions, which help us create a secure and enjoyable shopping experience for everyone.