Elitesuri Shipping Policy

Effective Date: March 14, 2025

Address:
3619 Grove Avenue,
Altus, Oklahoma,
United States

1. Shipping Methods: We offer a variety of shipping methods to accommodate your needs:

  • Standard Shipping: Typically arrives within 5-7 business days.
  • Expedited Shipping: Typically arrives within 2-3 business days.
  • Next-Day Shipping: Available for urgent orders, guaranteed next-day delivery.

2. Shipping Fees:

  • Shipping charges are calculated at checkout based on your location and the selected shipping method.
  • Orders over $75 are eligible for free standard shipping within the United States.

3. Shipping Destinations:

  • Elitesuri ships to the United States and Canada.
  • For international shipping inquiries, please contact us at info@elitesuri.com for further details and rates.

4. Order Processing Time:

  • We process all orders within 1-2 business days.
  • Orders placed during weekends or holidays will be processed on the next available business day.

5. Order Tracking:

  • After your order has been shipped, you will receive an email notification with tracking information.
  • You can also track your order by logging into your Elitesuri account on our website.

6. Shipping Delays:

  • Although we aim for timely deliveries, shipping times may be affected by unforeseen circumstances, including but not limited to weather, holidays, or delays by third-party carriers.
  • Elitesuri is not responsible for any delays caused by third-party shipping companies.

7. Damaged or Lost Orders:

  • If your order arrives damaged or is lost in transit, please contact our customer support team within 7 days of delivery. We will assist in resolving the issue by either replacing the item or issuing a refund.

8. Incorrect Shipping Information:

  • Ensure your shipping address is correct at the time of checkout. Elitesuri is not liable for any delays or errors resulting from incorrect shipping addresses provided by the customer.