Sales Policy for Elitesuri

Effective Date: November 24, 2024

Welcome to Elitesuri, your go-to brand for premium newborn baby products. Our mission is to provide parents with high-quality, comfortable, and safe products for their little ones. As a trusted name in baby care, we strive to ensure that your shopping experience is smooth, convenient, and satisfactory. Below is our Sales Policy, designed to provide you with all the necessary information regarding your purchases with us.

1. Product Availability

At Elitesuri, we take great pride in the quality and availability of our products. However, all items sold on our website (https://elitesuri.com/) are subject to availability. In the event that an item becomes out of stock after your purchase, we will notify you as soon as possible and offer alternatives or a full refund. We reserve the right to discontinue any product at any time without prior notice.

2. Ordering Process

To place an order with Elitesuri, simply browse our collection on our website, select the items you wish to purchase, and proceed to checkout. You will be asked to provide accurate billing and shipping details to complete the order. Once your order is confirmed, you will receive an email notification detailing your order and estimated delivery time.

  • Payment Methods: We accept payments via all major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods available at checkout.
  • Order Confirmation: After you submit your order, you will receive an order confirmation email with the details of your purchase.

3. Shipping Policy

We offer shipping to various locations across the United States and internationally. Please note that shipping fees and delivery times may vary depending on your location.

  • Domestic Shipping: For US-based customers, we offer standard and expedited shipping options.
  • International Shipping: We also ship internationally; however, please be aware that additional customs fees or import taxes may apply depending on your country’s regulations.
  • Processing Time: Orders are processed and shipped within 1-3 business days. However, during peak seasons, processing may take longer.

For tracking your order, you will receive an email once your order has shipped, along with tracking information.

4. Returns and Exchanges

At Elitesuri, we want you to be fully satisfied with your purchase. If for any reason you are not completely happy with your order, you may return or exchange it according to the following guidelines:

  • Return Window: You have 30 days from the date of delivery to initiate a return or exchange.
  • Condition of Returns: Items must be unused, in original packaging, and in sellable condition.
  • Return Process: To start a return, please contact our customer service team via info@elitesuri.com with your order number and details of the item(s) you wish to return. We will provide you with instructions on how to return the item.
  • Refunds: Once we receive and inspect your returned item, we will process your refund to the original payment method. Please allow 7-10 business days for the refund to appear in your account.

5. Pricing and Tax

All prices listed on our website are in USD and are subject to change without notice. Sales tax will be calculated at checkout based on your shipping address, in accordance with applicable state and local tax laws.

6. Customer Support

If you have any questions or concerns regarding your order or our products, feel free to contact our customer service team. We are here to help!

  • Email: info@elitesuri.com
  • Phone: 580-379-2284
  • Address: 3619 Grove Avenue, Altus, Oklahoma, United States

7. Privacy and Data Protection

Your privacy is important to us. Elitesuri follows strict data protection practices to ensure that your personal and payment information is secure. We will never share or sell your information to third parties. For more information on how we handle your data, please refer to our Privacy Policy.

8. Changes to the Sales Policy

Elitesuri reserves the right to amend or update this Sales Policy at any time. Any changes will be posted on our website, and the updated version will be effective immediately upon posting. Please review our Sales Policy regularly for any updates.

Thank you for shopping with Elitesuri! We appreciate your trust in our brand and look forward to serving you and your little ones with the best products for their well-being.

For any further inquiries, please feel free to reach out to us at info@elitesuri.com or call 580-379-2284.

Website: https://elitesuri.com/
Street: 3619 Grove Avenue, Altus, Oklahoma, United States
Phone: 580-379-2284
Email: info@elitesuri.com